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Delivery

Delivery charges are detailed in the table below, and are based on the total weight value of your order and delivery address.

Imperial War Museum Postal Charges

The charges are based on a two-tier courier system to provide the best value postage options for our customers. Courier options will be presented prior to shopping basket summary when a delivery address has been entered.  If the weight of the order exceeds a Royal Mail courier service option, Parcelforce courier service will be added automatically to the basket.

Courier Services

Royal Mail - Non-tracked postage using Royal Mail.  No signage on delivery required. This is for lower weight and lower value items

Parcelforce - Insured and tracked service requiring signature. 

Some high value items such as jewellery, homewares and leather goods are only eligible for Parelforce courier service and will be automatically added at Basket Summary stage.

Despatch - We will endeavour to despatch your goods within 5 working days, provided the goods are in stock. You should expect to receive your goods within 7 – 10 working days of the date of placing your order. 

Please note that if you are ordering goods for delivery overseas you may be subject to import duties and taxes. Further details regarding delivery information and courier services can be found in the Terms and Conditions.

 
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All proceeds from the sales of these products support the charitable work of the Imperial War Museum

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